Table of Contents
- Introduction
- Information We Collect
- How We Use Your Information
- How We Share Your Information
- Data Security
- Your Rights and Choices
- Data Retention
- Children's Privacy
- International Data Transfers
- Third-Party Services and Links
- Cookies and Tracking Technologies
- California Privacy Rights (CCPA)
- European Privacy Rights (GDPR)
- Changes to This Privacy Policy
- Contact Us
Introduction
Welcome to IQ Jobs. We value your privacy and are committed to protecting your personal information when you use our mobile application. This Privacy Policy explains what data we collect, how it is used, how we protect it, and the choices you have regarding your information.
By using the IQ Jobs app ("App"), you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
1.1 Information You Provide Directly
Account Information:
- Full name
- Email address
- Phone number
- Password (encrypted)
- Date of birth
- Location (city, region, country)
Profile Information:
- Professional summary / bio
- Work experience and employment history
- Educational background and qualifications
- Skills and competencies
- Languages and proficiency levels
- Certifications and licenses
- Resume / CV documents
- Profile photo
- Portfolio links and work samples
Application Information:
- Job applications submitted
- Cover letters
- Application responses and communications
- Saved jobs and preferences
Communication Information:
- Messages sent through the App
- Communications with employers and recruiters
- Customer support inquiries and correspondence
- Feedback and survey responses
1.2 Information Collected Automatically
Device Information:
- Device type, model, and manufacturer
- Operating system and version
- Unique device identifiers (UDID, IDFA, Android ID)
- Mobile network information
- IP address
- Browser type and version
Usage Information:
- Pages and features accessed within the App
- Time spent on different sections
- Search queries and filters used
- Jobs viewed, saved, and applied to
- Click patterns and interaction data
- Session duration and frequency
Location Information:
- Precise location (GPS coordinates) when you enable location services
- Approximate location based on IP address
- Location preferences for job searches
Performance and Diagnostic Data:
- Crash reports and error logs
- Performance metrics
- Diagnostic and technical data
- App loading times and response rates
1.3 Information from Third Parties
Social Media: If you connect your account through social media platforms (Facebook, Google, LinkedIn), we may receive information such as your name, email address, profile picture, and public profile information.
Employers and Recruiters: Information shared when you apply for jobs, feedback and notes from employers (if applicable), and verification of employment or credentials.
Analytics and Service Providers: Aggregated analytics data from third-party services and marketing and advertising insights.
2. How We Use Your Information
We use the collected information for various purposes:
2.1 Core Services
- Account Creation and Management: To create, maintain, and secure your account
- Job Matching: To connect you with relevant job opportunities based on your profile, skills, and preferences
- Application Processing: To facilitate your job applications and communications with employers
- Search Functionality: To provide personalized job search results and recommendations
- Notifications: To send you alerts about new job opportunities, application updates, and important account information
2.2 Communication
- To respond to your inquiries and provide customer support
- To send you service-related announcements and updates
- To communicate important changes to our Terms or Privacy Policy
- To send promotional materials and marketing communications (with your consent)
2.3 Improvement and Analytics
- To understand how users interact with the App
- To analyze usage patterns and trends
- To improve App functionality, features, and user experience
- To develop new services and features
- To conduct research and analytics
2.4 Security and Compliance
- To detect, prevent, and address fraud, security issues, and technical problems
- To protect the rights, property, and safety of IQ Jobs, our users, and the public
- To enforce our Terms and Conditions
- To comply with legal obligations and regulatory requirements
- To respond to law enforcement requests and legal processes
2.5 Personalization
- To customize your experience based on your preferences
- To provide personalized job recommendations
- To show relevant content and advertisements
- To remember your settings and preferences
4. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
4.1 Security Measures
- Encryption: Data transmission is encrypted using SSL/TLS protocols
- Secure Storage: Personal information is stored on secure servers with restricted access
- Password Protection: User passwords are hashed and encrypted
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Security Audits: Periodic assessment of security practices and vulnerabilities
- Monitoring: Continuous monitoring for suspicious activity and security threats
4.2 Your Responsibility
While we take security seriously, no system is 100% secure. You are responsible for keeping your password confidential, using strong unique passwords, logging out of your account on shared devices, and reporting any suspected unauthorized access immediately.
4.3 Data Breach
In the event of a data breach that compromises your personal information, we will investigate the incident promptly, notify affected users as required by law, take steps to mitigate harm and prevent future breaches, and cooperate with relevant authorities.
5. Your Rights and Choices
5.1 Access and Portability
- Right to Access: You can request a copy of the personal information we hold about you
- Data Portability: You can request your data in a structured, commonly used, machine-readable format
5.2 Correction and Update
You can update or correct your profile information at any time through the App settings. You can contact us to request corrections to inaccurate information.
5.3 Deletion
- Account Deletion: You can delete your account at any time through the App settings or by contacting us
- Right to Be Forgotten: You can request deletion of your personal information, subject to certain exceptions (legal obligations, fraud prevention, etc.)
- Upon deletion, we will remove your information from active databases, but some data may remain in backups for a limited period
5.4 Consent Withdrawal
- You can withdraw consent for marketing communications by unsubscribing from emails or adjusting notification settings
- You can disable location services through your device settings
- Withdrawing consent may limit your ability to use certain features
5.5 Object to Processing
You can object to certain types of data processing, including marketing and promotional communications, automated decision-making, and use of data for analytics purposes.
5.6 Notification Preferences
You can manage your notification preferences through in-app settings, email preferences (unsubscribe from marketing emails), or device-level notification permissions.
5.7 Location Preferences
You can control location access by adjusting device-level location settings, enabling or disabling location services for the App, or using approximate location instead of precise location.
5.8 Exercising Your Rights
To exercise any of these rights, please use the in-app account settings or contact us at privacy@iqjobs.com. We will respond to your request within a reasonable timeframe as required by applicable law.
6. Data Retention
6.1 Retention Period
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce our agreements, prevent fraud and abuse, and support business operations and analytics.
6.2 Retention Periods by Data Type
- Account Information: Retained while your account is active and for a reasonable period after account closure
- Application History: Retained for record-keeping and compliance purposes
- Communication Logs: Retained for customer support and dispute resolution
- Usage Data: Retained in aggregated form for analytics purposes
- Backup Data: May be retained in backup systems for a limited period before permanent deletion
6.3 Deletion
When data is no longer needed, we will delete it from active databases, anonymize or aggregate it for continued use, or securely dispose of it in accordance with data protection standards.
7. Children's Privacy
The IQ Jobs app is not intended for use by individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children.
If we learn that we have collected personal information from a child without appropriate parental consent, we will delete the information as quickly as possible, terminate the account, and notify the parent or guardian if contact information is available.
If you believe a child has provided us with personal information, please contact us immediately at privacy@iqjobs.com.
8. International Data Transfers
IQ Jobs operates in multiple countries, and your information may be transferred to, stored, and processed in countries outside your country of residence. These countries may have data protection laws that differ from those in your country.
8.1 Data Transfer Safeguards
When we transfer data internationally, we implement appropriate safeguards, including standard contractual clauses approved by regulatory authorities, adequacy decisions recognizing equivalent data protection standards, compliance with applicable data protection frameworks, and technical and organizational security measures.
8.2 Your Consent
By using the App, you consent to the transfer of your information to countries outside your country of residence, including countries that may not provide the same level of data protection.
9. Third-Party Services and Links
The App may contain links to third-party websites, services, or integrations that are not operated by IQ Jobs.
9.1 Third-Party Privacy Practices
We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you access through our App.
9.2 Third-Party Services We Use
Our App may integrate with:
- Firebase: For analytics, authentication, and push notifications
- OneSignal: For notification delivery
- Google Services: For authentication and location services
- Social Media Platforms: For social login and sharing features
Each of these services has its own privacy policy governing the collection and use of your data.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
11.1 Right to Know
You have the right to request categories of personal information we collect, specific pieces of personal information we hold about you, categories of sources from which we collect information, business or commercial purposes for collecting information, and categories of third parties with whom we share information.
11.2 Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
11.3 Right to Opt-Out
You have the right to opt-out of the "sale" of your personal information. Note: IQ Jobs does not sell personal information in the traditional sense, but sharing data with advertising partners may be considered a "sale" under CCPA.
11.4 Non-Discrimination
We will not discriminate against you for exercising your CCPA rights.
11.5 Exercising CCPA Rights
To exercise your CCPA rights, email us at privacy@iqjobs.com. We will verify your identity before processing your request.
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
12.1 Legal Basis for Processing
- Consent: You have given explicit consent for specific purposes
- Contract: Processing is necessary to fulfill our contract with you
- Legal Obligation: We must comply with legal requirements
- Legitimate Interests: Processing serves our legitimate business interests while respecting your rights
12.2 Your GDPR Rights
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
12.3 Data Protection Officer
For GDPR-related inquiries, contact our Data Protection Officer at dpo@iqjobs.com.
12.4 Supervisory Authority
You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
13. Changes to This Privacy Policy
13.1 Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, comply with legal or regulatory requirements, improve clarity and transparency, or add new features or services.
13.2 Notification
When we make material changes, we will update the "Last Updated" date at the top, and may notify you through the App, via email, or through other reasonable means. For significant changes, we may require you to review and accept the updated policy.
13.3 Your Acceptance
Continued use of the App after changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, please stop using the App and delete your account.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@iqjobs.com
- Data Protection Officer: dpo@iqjobs.com
- Security Concerns: security@iqjobs.com
We aim to respond to all privacy inquiries within 30 days.
15. Summary of Key Points
- ✓ We collect information you provide and information collected automatically
- ✓ We use your information to provide services, improve the App, and communicate with you
- ✓ Your profile and application materials are shared with employers when you apply for jobs
- ✓ We implement security measures to protect your data
- ✓ You have rights to access, correct, delete, and control your information
- ✓ You can delete your account at any time
- ✓ We retain data only as long as necessary
- ✓ The App is not intended for children under 18
- ✓ We may transfer data internationally with appropriate safeguards
- ✓ We use cookies and tracking technologies
- ✓ California and European residents have additional privacy rights